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Quality Management

DIN EN 15038 Compliance

We offer translation services that conform to the European Standard EN 15038 (DIN CERTCO Reg. no.: 7U186). This standard ensures that language services providers offer the highest quality translation services with respect to personnel and technical resources, quality and project management, contract conditions and work processes.

Quality Management Cycle

Our services continuously undergo stringent quality management controls. Our quality management cycle has evolved through years of experience in translating, proofreading and consulting. The concept is simple: In order to be understood, you must first understand. This is why we begin every project by gathering the essential information. Who is the intended audience? What is their background? What are some of the key assumptions the author has made about the target audience? The next step involves researching the subject matter, the relevant companies and their competitors to get a feel for the language and use consistent, accurate terminology. This is also when we clarify any open issues or questions with our clients. Then we begin the translation, proofreading or consulting process. Afterwards, our translators proofread their own work and then forward it on to another in-house native speaker for a second proofreading and editing phase. Finally, we discuss and implement any required changes and deliver the finished product to the client, ready for publishing. If you have any questions about quality management at Cornillie Consulting or the EN 15038 standard, please contact us.

Important Issues to Consider

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